The Retention Asymmetry
Domain-specific AI tools retain customers at 3-5x the rate of horizontal tools. This isn't a coincidence — it's structural. When the tool understands your workflow, switching means more than changing software.
Domain-specific AI tools retain customers at 3-5x the rate of horizontal tools. This isn't a coincidence — it's structural. When the tool understands your workflow, switching means more than changing software.